Contact Air Canada through eServices

EMPLOYEE SERVICES

• Tel 1.877.645.5000
• Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail  - Employee Services
P.O. Box 7650, Station B
Toronto, ON  M2K 3B5

U.S.A. - EMPLOYEE SERVICES

• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail - Employee Services ,
401 North Tryon Street,
Dept. 100, P.O. Box 563983,
Charlotte, N.C. 28256-3983

You may wish to visit Pionairs Website at www.pionairs.ca and select PIONAIRS DOCUMENTS, then select Checklist for Widows/ Widowers.  This can be a valuable asset in completing many of the tasks involved.  Pionairs recommends you print this in advance and add it to your valuable papers.

Contact your District Director. They will have the resources to make contact with others who may be able to meet your needs.

Visit Pionairs Website www.pionairs.ca select your District webpage OR select PIONAIRS DOCUMENTS from the Express Links and select Board of Directors (or District Directors & Webpage Coordinators if you need tel and address info.)

On our Pionairs website  Home page, in the left side bar menu

Contact Air Canada eServices
1-877-645-5000 (From Monday to Friday between 0900 and 1700 all time zones in North America)

CANADA

• Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail  - Employee Services
P.O. Box 7650, Station B
Toronto, ON  M2K 3B5
• Fax: 1-866-207-8636

U.S.A.

• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail - Employee Services ,
401 North Tryon Street,
Dept. 100, P.O. Box 563983,Charlotte, N.C. 28256-3983
• Fax: 1-866-209-0570

Pionairs was provided with the following guide in this matter (CIC 84 Page 184).

* Contact Air Canada Cargo 514.422.0555
* The policy provides for the carriage of Human Remains free of charge for employee, retiree, spouse and dependant children.
* A 50% discount is available for carriage of parents or spouse’s parents.
* All arrangements must be made via Air Canada Cargo office.

Note:

You should know that this offer is applicable to only Air Canada services.  For service Other Airlines you must discuss the matter with those airlines directly.

Although the Montreal Air Cargo phone contact is mentioned above, one would be prudent to contact the closest Air Canada Cargo Office to where the death took place.  It would be expected they may be able to greatly assist in this matter.

PRE-SUBMISSION REQUIREMENTS

1. You must be a member of the ACFamily Network Forums at www.acfamily.net .  Active and retired employees of Air Canada and related companies are eligible for free membership.

2. If you are NOT a member but are eligible, then register at www.acfamily.net

4. Ensure that your photo are within the parameters:  Max 800pixes wide or high, and max 150 kb in file size.

SUBMISSION (We recommend that you submit one photo at a time unless you are familiar with the multiple photo upload function.)
1. Go to www.acfamily.net/photopost/ and LOGIN
2. Click> UPLOAD PHOTOS    
3. Select> CHOOSE CATEGORY  and sub-category from drop-down the list:
4. Click>BROWSE for the location of the photo on your computer. Once you have located it, click>OPEN in the browse dialogue box.
5. Enter a descriptive TITLE in the appropriate box    
6. Finally, click> UPLOAD/SUBMIT button.     

Repeat this process for further submissions.  To delete your submission just login as above; find your photo in the Photo Gallery and select "delete."

This is a toll-free telephone information service. It is designed to bring non-email members timely information on various aspects of interest .

Taped information is about 3 to 4 minutes in length. It is a listen-only system - no messages can be left.

Much of the contents will have been sent via email to those with computers.

Members and retirees can contact this service at

• Within North America 1.866.232.6715
• Within the Montreal area  514.422. 7399
• Worldwide (Unfortunately, our members will have to call long distance to the Montreal number at this time.)

Contact Air Canada eServices
1-877-645-5000 (From Monday to Friday between 0900 and 1700 all time zones in North America) This can also be done in ACaeronet.

CANADA

• Email This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail  - Employee Services
P.O. Box 7650, Station B
Toronto, ON  M2K 3B5
• Fax: 1-866-207-8636

U.S.A.

• Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
• Mail - Employee Services ,
401 North Tryon Street,
Dept. 100, P.O. Box 563983,
Charlotte, N.C. 28256-3983
• Fax: 1-866-209-0570

You will have to contact Employee Services and request the Letter of Employment from them.

Contact Centre    877 645 5000
Email    This e-mail address is being protected from spambots. You need JavaScript enabled to view it
Address    Employee Services
P.O. Box 7650, Station B
Toronto, Ont M2K 3B5

LONG DISTANCE PHONE  882-645-5000

U.S.A.  CONTACT FOR EMPLOYEE SERVICES

Phone :   877-645-5000 Email:   This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Address:   Employee Services

401  North Tryon Street,  Dept. 100

P.O. Box  563983

Charlotte, N.C.   28256-3983